The Phoenix Project is a novel about an IT organization within a manufacturing company.

The authors introduce the 3 Ways of DevOps:

The First Way: Systems Thinking

The First Way emphasizes the understanding of the entire system and its flow. It focuses on optimizing and streamlining the end-to-end value delivery process. This includes looking at the entire software development lifecycle, from idea to deployment to customer feedback, and finding ways to eliminate bottlenecks, reduce waste, and foster collaboration among different teams involved.

The Second Way: Amplify Feedback Loops

The Second Way is about creating fast and reliable feedback loops throughout the development and operations process. Feedback loops enable teams to gather insights, learn from mistakes, and improve continuously. This involves providing frequent and meaningful feedback to developers, testers, operations personnel, and other stakeholders, allowing them to make adjustments and take corrective actions early on.

The Third Way: Culture of Continuous Experimentation and Learning

The Third Way focuses on creating a culture of continuous improvement, learning, and innovation. It involves encouraging experimentation, embracing failure as an opportunity for growth, and fostering a blameless culture. By empowering individuals and teams to take risks, share knowledge, and learn from their experiences, organizations can drive innovation, adapt to changes, and drive better outcomes.